Inspiring discovery through creativity.

FAQs

How can I register for a course on the platform?

Click the “Enrollemnt” button on the course page, fill in the form with your details, and confirm.

Do I need to create an account before registering?

Yes, creating an account is required to access your courses and track your progress.

What information is required to complete my registration?

We only ask for your first name, last name, email address, and password. This ensures the security of your personal account.

Can I register using my email address ?

Yes, you can quickly sign up using your email address.

Will I receive a confirmation after registering?

Yes, you will immediately receive a confirmation email with your login details and the next steps.

What payment methods are accepted?

We accept multiple options: Mobile Money, credit/debit card (Visa/Mastercard), and PayPal.

Is payment on your site secure?

Yes, all transactions are secured with SSL encryption and trusted payment partners.

Can I pay in installments or only in one payment?

Depending on the course, you may have the option to pay in full or in monthly installments.

What should I do if my payment fails or does not go through?

If this happens, please contact our support team immediately. We will assist you in completing your registration without losing progress.

Will I receive an invoice or receipt after payment?

Yes, an official invoice or receipt will automatically be sent to your email after each payment.

How can I log into my account to access the course?

Click the “Login” button, enter your email and password, and go directly to your training dashboard.

What should I do if I forget my password?

Simply click “Forgot password?”, then follow the instructions to reset it in seconds.

Can I take the course from my phone or tablet?

Yes, our platform is 100% compatible with computers, tablets, and smartphones.

How soon after registration and payment will I have access to the courses?

You get immediate access to your courses once your payment is confirmed.

How long will I have access to the videos and training materials?

Access is unlimited for most courses. You can learn at your own pace.